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	<title>Digital Spin by SubscriberMail &#187; Customer service</title>
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		<title>Email Marketing Minute: Email Review &#8211; US Airways</title>
		<link>http://blog.subscribermail.com/2009/06/04/review-email-marketing-us-airways/</link>
		<comments>http://blog.subscribermail.com/2009/06/04/review-email-marketing-us-airways/#comments</comments>
		<pubDate>Thu, 04 Jun 2009 20:16:36 +0000</pubDate>
		<dc:creator>Drew Miller</dc:creator>
				<category><![CDATA[Email Marketing Reviews]]></category>
		<category><![CDATA[CAN-SPAM compliance]]></category>
		<category><![CDATA[Customer service]]></category>
		<category><![CDATA[Email Marketing Video]]></category>

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		<description><![CDATA[Is US Airways following best practices and enhancing the customer experience with their email marketing efforts? Find out if they earn their wings with flying colors, or get sent to the hangar for a major tune-up in the latest email review.

More Email Marketing Reviews:
Costco
West Elm
Related Post:
How Using the Wrong Verbiage Can Cause a Negative Customer [...]]]></description>
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		<title>21 Days Later: Quiznos Online Marketing Leaves One Man Hungry</title>
		<link>http://blog.subscribermail.com/2009/03/18/21-days-later-quiznos-online-marketing-leaves-one-man-hungry/</link>
		<comments>http://blog.subscribermail.com/2009/03/18/21-days-later-quiznos-online-marketing-leaves-one-man-hungry/#comments</comments>
		<pubDate>Wed, 18 Mar 2009 14:47:17 +0000</pubDate>
		<dc:creator>Dave McCue</dc:creator>
				<category><![CDATA[Word of Mouth Marketing]]></category>
		<category><![CDATA[Customer service]]></category>
		<category><![CDATA[email list building]]></category>
		<category><![CDATA[Online promotion]]></category>

		<guid isPermaLink="false">http://blog.subscribermail.com/?p=817</guid>
		<description><![CDATA[The day was February 25th, 2009, one day removed from Fat Tuesday and a few beers with a co-worker. Was I hungry? You bet.
Then, like an oasis in the desert, the following subject line appeared in my inbox: &#8220;free sub.&#8221; It was from an old college buddy of mine, and his message was short, yet effective—&#8221;Get [...]]]></description>
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		<title>Don&#8217;t Email Us&#8230; We&#8217;ll Email You.</title>
		<link>http://blog.subscribermail.com/2008/12/22/dont-email-us-well-email-you/</link>
		<comments>http://blog.subscribermail.com/2008/12/22/dont-email-us-well-email-you/#comments</comments>
		<pubDate>Mon, 22 Dec 2008 15:58:25 +0000</pubDate>
		<dc:creator>Drew Miller</dc:creator>
				<category><![CDATA[Email Marketing Strategy]]></category>
		<category><![CDATA[Customer service]]></category>
		<category><![CDATA[Reply-to]]></category>
		<category><![CDATA[Service]]></category>

		<guid isPermaLink="false">http://blog.subscribermail.com/?p=381</guid>
		<description><![CDATA[Here&#8217;s a scenario: Your boss emails you something important that requires your immediate response. Instead of just hitting &#8220;reply&#8221; and typing away, you must respond using a special email address designated for their inbound messages. Sound crazy? It is!
Unfortunately, companies use this same mentality when they send email to their customers every day. Instead of [...]]]></description>
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